Privacy Policy

Last updated: March 2026

Introduction

VIPER Metrics respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

We handle personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).

If you do not agree with the terms of this policy, please discontinue use of our website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Contact us through our website
  • Submit a form
  • Subscribe to updates
  • Request a consultation or service

This information may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Any information you include in messages or enquiries

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time and date of visits
  • Referring website

We may use tools such as Google Analytics 4 to analyse how users interact with our website.

This helps us understand website performance and improve user experience.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Understand how visitors use our site
  • Improve performance and usability
  • Support marketing and analytics

Cookies are small data files stored on your device. Most browsers allow you to refuse or delete cookies through your browser settings.

Disabling cookies may affect website functionality.

How We Use Your Information

We may use the information we collect to:

  • Provide and maintain our services
  • Respond to enquiries and customer requests
  • Improve website functionality and performance
  • Analyse website usage
  • Send relevant communications (if you have opted in)
  • Ensure website security and prevent fraud

Disclosure of Your Information

We do not sell personal information.

However, we may share information with trusted third parties when necessary to operate our business, including:

  • Analytics providers
  • Website hosting providers
  • Marketing platforms
  • Professional service providers

These providers are required to maintain confidentiality and only use information for the purposes we specify.

We may also disclose information if required by law.

Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

Access and Correction

You have the right to request access to personal information we hold about you and to request corrections if that information is inaccurate or incomplete.

Requests can be made using the contact details below.

Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

VIPER Metrics

Email: hello@vipermetrics.com.au
Website: vipermetrics.com.au